One thing that might mean something to you (but not me!) - Whilst the problem existed, every time we tried to get to Hotmail by entering '/mail/0/inbox' into the Edge address bar it kept saying 'redirecting to ' which then appeared in the address bar and the log-in page opened. These were all named as Lenovo items and so, as laptop is Lenovo, thought it better to leave them. This did not find any PUPs but had a few Pre-installed software items. Skipped your suggestion of Windows Troubleshooter, but did run AdW cleaner. Signed into Ms account with ID and Password - 'Keep me signed in' box not offered this time but Hotmail inbox opened directly.Ĭlosed and opened Hotmail several times and inbox continued to open directly which is how things were previously - except that now it is quite a bit slower to open. Hotmail Cookies deleted and signed out of Hotmail account directly (from corner icon) > Reboot. SCANNOW - 'Corrupted files found and repaired' > Reboot. your instructions:-ĭISM - 'Completed successfully' > Reboot. I think we have fixed it, but not sure how ?!!Īctions carried out re. Hello again Pkshadow - an update on the Hotmail problem. On corruption delete the Hotmail Cookies and start fresh. The above stuff can be used anytime for fixing issues that maybe deal with corruption. The 2nd will then check it self and update it self and fix issues if found.Ĭheck your login settings within Hotmail for any changes to account settings. The 1st goes up to Microsoft for new files if any are found to be corrupted. ( Completed Successfully : means reboot)įor more information about this command please see : Īfter : please Open another Admin Command Prompt and please run Copy/Paste -> SFC /SCANNOW into the Dos window or Powershell and Enter. Give this a try : please do this to see if it fixes any issue (note always backup and make restore points) : From the Keyboard press the Windows Key and the X Key and choose Powershell (Admin) OR for a DOS Command Prompt from START | type cmd.exe into the start search box | RIGHT-click on cmd.exe | select ' Run as Administrator' then Copy/Paste -> :ĭISM /Online /Cleanup-Image /RestoreHealth command then Enter It is best to update rather than put things on hold as that update maybe what will fix the issue.

Hi, seems if things were working before then should be now as you allude to.ĭo know the Edge should be updated from the Settings Gear within Edge under the About Menu.

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